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to help.

You can contact Luxa Mart by calling or texting +1 307 333 9043, or emailing info@luxamart.us. If you're contacting us about an existing order, please include your order number.

Once your order has been shipped, tracking information can be provided with your shipment notification. If you need help locating your tracking information, contact our support team.

Shipping times can vary depending on the product, destination and shipping method selected at checkout. Please refer to your order information for the most accurate delivery details.

If you need to change or cancel an order, contact Luxa Mart as soon as possible. Once an order has entered processing or shipping, changes may no longer be possible.

Returns and refunds are handled according to the applicable Luxa Mart return policy. If you need help with a return, contact our customer support team with your order details.

Please contact Luxa Mart as soon as possible and provide your order number along with details about the damaged package. Our team will help you with the next steps.

If you have a question about a perfume, skincare item, makeup, supplement, haircare product or another item, send us the product name and our team will assist you.

Available payment methods are displayed during checkout. If you have a question about a particular payment method, contact Luxa Mart before placing your order.

Tell us what you're looking for and provide as much detail as possible. Our team can help with product-related questions and general shopping assistance.

You can call or text us at +1 307 333 9043 or email info@luxamart.us.